Absolutely! You are most welcome to collect your order from one of our four warehouses in Sydney, Melbourne, Brisbane or Adelaide. Simply select 'Free Pick Up' in the delivery field at checkout.
Collections are available by prior arrangement only by contacting your preferred warehouse. We ask that you give us 24 hours' notice so we can have your item ready to go when you arrive. Find the addresses, contact information and opening hours of our warehouses here: Sydney, Melbourne, Brisbane & Adelaide.
Please note that you will need your driver's licence for identification. If someone else is picking up the item on your behalf, they will need to show a copy of your ID to match the sale order and a copy of their own ID. We will be required to take a copy of your ID and the ID of the person who is collecting on behalf of you.
No Uber drivers, taxis or Airtaskers can collect on your behalf.