All in-stock items are dispatched within 1-2 days from our warehouses for delivery to Sydney, Melbourne, Brisbane and Adelaide metropolitan areas. For products 'on order' or deliveries outside these areas, please allow between 1-3 weeks for your item to be dispatched from our warehouse, and additional time for shipping as deliveries may be extended for reasons beyond our control. If you have purchased a custom sofa, sofa bed or other piece of furniture, these items can take up to 16-20 weeks to be dispatched from our warehouse.