It depends on your method of purchase. Please refer to the below timeframes for refunds:
- Credit card refund for payments through our showrooms: Up to 2 business days.
- Payments made through the website or online, including Paypal: 5 – 7 working days
- Zip Money and Afterpay: 5 – 7 working days
- Payments made via direct deposit: 5 – 7 working days.
Your refund will be processed once the item is received at our warehouse and the item's condition is checked. If you return an item with Lounge Lovers change of mind policy the refund will be provided as a store credit.